Terms of Service and Policies
These Terms of Service and Policies (“Agreement”) govern your access to and use of services provided by L & L Productions LLC (“Company,” “we,” “us,” or “our”) via www.lnlproductions.online or any related platform. By requesting, booking, or using any of our services, you (“Client,” “you,” or “your”) agree to be bound by this Agreement in full.
Last updated: January 2026
Definitions
“Services” means creative production, aerial videography, photography, event coverage, editing, and all security solutions (patrols, incident response, inspections) delivered by Company.
“Account” means your user credentials and profile on our booking platform.
“Booking” means a confirmed reservation for any Service.
“Fees” means all charges payable by you for Services, including deposits, retainer fees, per-session rates, subscription charges, and applicable taxes.
“Pilot” means an FAA-certified drone operator engaged by Company.
“Customer Data” means any information or content you submit via our platform.
“Confidential Information” means non-public information shared in connection with this Agreement.
Acceptance and Modification
Your first use of the platform or booking of any Service constitutes acceptance of this Agreement.
We may update or modify these terms at any time by posting revised terms at www.lnlproductions.online/terms.
Continued use of Services after changes constitutes your acceptance of the updated Agreement.
Registration and Account Security
You must register and create an Account to book Services.
You represent that you are at least 18 years old and have authority to bind any organization on whose behalf you book.
You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account.
Notify us immediately of any unauthorized use of your Account.
Scope of Services
Company delivers only the Services specified in your Booking confirmation.
Any change of scope, schedule, equipment, or deliverables requires a written amendment and may incur additional Fees.
We may engage subcontractors for portions of the Services but remain fully responsible for performance.
Client Responsibilities
You agree to:
• Provide accurate project requirements, site details, and any hazard disclosures.
• Secure all necessary permissions, permits, and property access prior to Service.
• Ensure a safe, unobstructed work environment for Pilots and crew.
• Disclose any drone flight restrictions, no-fly zones, and relevant local regulations.
Fees, Payment, and Billing
- Pricing and Payment• Fees are as set forth in your quote or order form. • Payments via credit card, ACH, or wire transfer.
- Deposits and Invoicing• A non-refundable deposit up to 50% of estimated Fees is due upon Booking. • Balance invoiced upon completion or per milestone as agreed.
- Taxes and Expenses• You are responsible for all applicable taxes, duties, and out-of-pocket expenses.
- Cancellation, Rescheduling, and Refunds• Cancellations more than 14 days before service date: full deposit credit toward future Service. • Cancellations within 14 days: deposit is forfeited; full Fees due for partial performance. • Change requests require written notice at least 14 days prior, subject to availability and potential fees.
Drone Operations and Compliance
- Pilot Classification• Pilots are independent contractors holding valid FAA Part 107 certification and liability insurance.
- Safety and FAA Compliance• All flights adhere to FAA regulations, local airspace rules, and Company safety protocols. • You must notify us of any airspace restrictions or emergency flight zones.
- Data Collection and Retention• Flight data, video, and telemetry are retained per Company’s data retention policy and made available for project delivery.
Intellectual Property
All content, footage, software, reports, and deliverables remain Company’s exclusive property until full payment is received.
Upon full payment, you receive a limited, non-exclusive license to use deliverables for your internal purposes.
You may not copy, distribute, modify, or create derivative works without our prior written consent.
Confidentiality
Each party shall:
• Treat the other’s Confidential Information as strictly confidential.
• Not disclose Confidential Information to third parties without prior written consent.
• Use Confidential Information solely to perform obligations under this Agreement.
Confidential Information does not include information that is publicly available or independently developed.
Data Protection and Privacy
We collect and process personal data in accordance with our Privacy Policy.
You consent to the collection of personal and site data necessary for Service delivery and compliance.
Anonymized usage metrics may be used for product improvement and analytics.
Warranties and Disclaimers
Company warrants Services will be performed in a professional, workmanlike manner consistent with industry standards.
Except for this warranty, Services and deliverables are provided “as is” and “as available.”
Company disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose.
Limitation of Liability
Company’s aggregate liability for any claim under this Agreement shall not exceed the total Fees paid by you in the twelve (12) months preceding the claim.
In no event shall Company be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits or data, even if advised of their possibility.
Indemnification
You agree to indemnify, defend, and hold harmless Company, its officers, directors, employees, agents, and affiliates from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from:
• Your breach of this Agreement.
• Your negligence or willful misconduct.
• Third-party claims related to your project or data.
Force Majeure
Neither party is liable for failure or delay due to events beyond reasonable control, including natural disasters, acts of government, strikes, pandemics, or telecommunications failures.
If feasible, Company will use reasonable efforts to reschedule or reallocate resources to fulfill obligations.
Termination and Suspension
Either party may terminate for cause upon ten (10) days’ written notice if the other materially breaches this Agreement and fails to cure.
Company may suspend Services immediately if you fail to pay undisputed Fees or breach safety protocols.
Upon termination, you remain liable for all Fees for Services performed and non-cancellable commitments.
Governing Law and Dispute Resolution
This Agreement is governed by Florida law without regard to conflict-of-law principles.
Any dispute shall be resolved by binding arbitration in Palm Beach County under the Commercial Arbitration Rules of the American Arbitration Association.
Each party waives jury trial rights and agrees the arbitrator’s award is final and enforceable.
Miscellaneous
• Severability: If any provision is invalid, the remainder remains in full force.
• Waiver: Failure to enforce a right does not waive that right.
• Assignment: You may not assign this Agreement without our prior written consent. Company may assign to an affiliate or successor.
• Entire Agreement: This Agreement, together with order forms and any service-specific addenda, constitutes the entire understanding.
Contact Information
For questions or notices under this Agreement, contact:
L & L Productions LLC
7754 Okeechobee Blvd PMB 369, West Palm Beach, FL 33411
Email: [email protected] | Phone: 1-855-222-9105
Policies, Terms, & Conditions © 2026 L & L Productions LLC. All Rights Reserved. Website Design And Technical Support By World Improvement Enterprises LLC.
